Delivery and returns

DELIVERY POLICY


At PRS Racing we don't want to charge any more than is necessary for the postage hence we charge by the weight of each product, helping to ensure cost effective shipping prices.

The following prices are based around quotes and can be subject to change. If this is the case PRS Racing reserve the right to contact you with any shipping amendments prior to shipping of your products to ensure 100% customer satisfaction. All prices are INCLUSIVE of VAT.


UK Mainland Delivery is Free

  • Free Delivery is 1st Class Royal mail Signed for all items over 3KG
  • Special Delivery is Pre 1PM Royal Mail - if under 3KG - £7.75
  • Next day Delivery Is Royal mail business if under - 3KG - £6.94
  • Over 5KG DHL mail next day - £14.40

European Delivery

Delivery is based on weight in both the UK and Europe please allow 3 - 7 working days for delivery:

  • 0 - 0.49kg: £4.99
  • 0.5 - 0.99kg: £5.99
  • 1kg - 2.99kg: £6.99
  • 3kg +: £20 +  (Weight Dependent)

Rest of World Delivery

International orders are worked on Volumetric weight. Please allow 4 - 10 working days for delivery

  • 0 - 0.49kg: £9.99
  • 0.5 - 0.99 kg:  £12.99
  • 1kg - 2.99kg: £14.99
  • 3kg +: £25.00 + (Weight Dependent)

All Parcels are shipped with a tracking number to ensure you know when to expect your order. If you have supplied us with a contact number or e mail, you can TXT to re arrange the delivery with the Currier at a suitable time and date. Items that are in stock are shipped same day if the order is placed before 2pm.

PRS are committed to keeping a large stock of goods, however we cannot always guarantee that all items will be in stock at time of purchase. If your item is not in stock we will contact you informing you when to expect your item.

PRS cannot be held liable for any reasonable or unavoidable loss or damage suffered as a result of a delay in delivery.

Please Note: As a result of Brexit and the continued changes some orders my be subjected to import Tax and handling Fees depending on their country. Please check first if you are unsure before placing an order.


RETURNS POLICY

Its important that you are completely satisfied with your purchase from PRS. If for some reason you are not 100% happy with a purchase or wish to send your purchase back then the following terms apply.


*Please note:

  • Special order goods are subjected to a 50% Restocking charge
  • Faulty, damaged, shortages or other issues with goods should be brought to the attention of PRS within 24hours of receiving the goods.
  • PRS will process refunds within 30 days on receipt of the returned goods. Goods may need to be returned direct to the supplier.
  • PRS will inform you of the correct address to return the goods to. Please check conformation of the returns address has been made before returning goods.
  • An extra charge maybe incurred should the goods be returned to the wrong address.
  • All returned goods are returned at the expense of the customer.
  • Returned goods must be sent with senders: Address, name, e-mail and reason for the return of the item.
  • PRS Racing cannot accept responsibility for items that have been lost or undelivered. Please ensure that returned items are returned by recorded delivery and proof of delivery is kept. This helps to ensure that should a claim need to be made against the Currier company, suitable evidence can be provided that will cover you, should the need arise.
  • All goods returned within 7 days of receipt and eligible to a refund, exchange or credit note. Goods returned after 7 days maybe subjected to a re-stocking fee of 35% is applicable to the value of the goods ordered.
  • Goods must be in original packaging and unused. Any goods returned to PRS in an non- resalable condition will not be entitled to a refund. PRS reserve the right to charge for re packaging of goods due to damage of the original packaging.PRS are not responsible for the labor costs incurred through fitting a faulty or incorrectly supplied part.

Deposits

Please note that any special order products will be subjected to a deposit of 50% of the value of the product. All deposits are non refundable in the event of a cancellation.